ВИП го проширува тимот... Отворени се две работни позиции
Отворени се две работни позиции во ВИП:
1. CONTACT CENTRE REPRESENTATIVE
2. SENIOR RADIO PLANNING AND RADIO OPTIMIZATION EXPERT
one.Vip is currently seeking candidates to enhance its Customer Service department. If you are eager to work in a dynamic international environment and want to become part of our successful team, apply for the following position and become part of our Call Center:
CONTACT CENTRE REPRESENTATIVE
Key Responsibilities
Handles customer inquiries and complaints regarding one.Vip product and services, as well as financial and technical issues;
Stays informed with up-to-date information regarding one.Vip products, services, network and strategy trough all channels;
Ensuring high level of customer satisfaction in compliance with one.Vip standards;
Executes outbound campaigns;
Job Requirements
Customer-oriented attitude;
Previous experience in dealing with customers (Experience in call center will be considered an asset)
In-depth knowledge of one.Vip products and services;
Advance knowledge of telecommunications;
Confident PC user (MS Office);
Fluency in English (oral and written);
Excellent communications and presentation skills in an international setting;
Flexible and solution-oriented;
Willing to continuously learn and adapt to new technologies;
Strong personal initiative;
Ability to excel under pressure, handle multiple priorities simultaneously and manage large workloads;
Willingness to work in 3 shifts:
Team player with a sense of humor;
“Never give up” attitude.
If you are ready to take on a new challenge, have the energy and enthusiasm and posses the professional competencies to excel in the areas described above, please send your CV and cover letter in English, with title of the subject
CONTACT CENTRE REPRESENTATIVE to the following e-mail address: kariera@onevip.mk
One.Vip is currently seeking candidates to enhance its Technical department. If you are eager to work in a dynamic international environment and want to become part of our successful team, apply for the following position:
SENIOR RADIO PLANNING AND RADIO OPTIMIZATION EXPERT
Core responsibilities:
Radio and Transmission planning activities;
Radio and Transmission optimization activities;
Radio planning for broadcasting DVB-T systems;
Radio planning Fixed Wireless Access systems;
Monitoring of the network quality of service, all radio technologies;
Site survey activities, drive tests and analyses of the results;
Proactive suggestions for optimizing antenna-systems and radio parameters;
Parameter planning and optimization for mobile technologies.
Job requirements:
At least 3 years’ experience in mobile telecommunication industries with a specialization for Radio Planning and Radio Optimization;
In depth knowledge for all relevant 2G/3G/4G Signaling Protocols and TCP/IP, SIP, RTP/RTCP;
Good end to end knowledge of state of the art mobile network technologies;
Knowledge of Windows, Linux;
Broad knowledge and understanding of mobile communications;
Excellent communication skills in English are must;
Outstanding analytical and problem solving skills;
Team spirit, dynamic, flexible and proactive approach;
Experience of working in international environment is an advantage.
If you are ready to take on a new challenge, have the energy and enthusiasm and posses the professional competencies to excel in the areas described above, please send your CV with title of the subject
SENIOR RADIO PLANNING AND RADIO OPTIMIZATION EXPERT to the following e-mail address: kariera@onevip.mk